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What is BPO?

What is BPO (Business Process Outsourcing) ?

What is Business Process Outsourcing (BPO)? BPO is to subcontract various business operations/services to outside suppliers. Most companies are now referring to the outsourcing of services as BPO. The term

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Procurement Buy Desk Service – Part 1

The origin of the Procurement Buy Desk can likely be traced to the traditional service model of the IT Help Desk. Similar to the IT Help Desk, the concept of

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Contract Visibility versus Spend Visibility

Given the choice between improving contract visibility or spend visibility, which would you choose? The answer may be surprising. In conversations with CPOs, it is not unusual to hear of

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Procurement Buy Desk Services – Part 2

As a Procurement group matures and its stakeholder engagement increases, its presence will be requested in more and more strategic initiatives. This acknowledgement of Procurement’s value to the firm, in

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