A Workflow Management Company

An invoice, data processing, and workflow management outsourcing company in Illinois was asked by its customers to reduce its prices by 20% under a difficult operating environment. The workflow management company was unable to reduce its prices within its cost structure. The JKA team developed a solution utilising their offshore resources and conducted a successful pilot within 2 weeks. Based on the pilot’s success, the client shifted lower margin services to JKA. With a new team of 15 FTEs to support these services and a 70% lower cost model, the client was able to maintain its profit margin under its difficult operating environment.

Previous PostRandom Forest Machine Learning Model to Predict Customer Cancellations
Next PostA Credit Services Company
Leave a Comment